Last Updated: 12.06.2026
Welcome to Exotics Farmhouse. By accessing our website at https://exoticsfarmhouse.com/ and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
These Terms and Conditions govern the use of this website and the purchase of products from Exotics Farmhouse. We reserve the right to update or change these terms at any time without prior notice. Your continued use of the site constitutes acceptance of those changes.
2. Product Information & Compliance
- Legal Compliance: All our hemp-derived CBD products are cultivated and processed in strict compliance with European Union regulations. They contain less than 0.2% THC, making them legal for sale and consumption in most EU countries.
- Not Medical Advice: The information provided on this website and our product labels is for educational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any new wellness routine, especially if you are pregnant, nursing, or taking medication.
- Lab Testing: We prioritize transparency. Every batch is third-party tested for potency and purity. Certificates of Analysis (COAs) are available via QR codes on our packaging.
3. Age Restriction
You must be at least 18 years old (or the legal age of majority in your jurisdiction) to purchase products from Exotics Farmhouse. By placing an order, you represent that you meet this age requirement. We reserve the right to request proof of age before processing an order.
4. Orders and Payments
- Order Acceptance: Receipt of an order confirmation email does not guarantee acceptance of your order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraud.
- Pricing: All prices are listed in Euros (€) and include VAT where applicable. We strive for accuracy, but errors may occur. In such cases, we will notify you and give you the option to confirm or cancel the order.
- Payment Security: We use secure payment gateways to process transactions. We do not store your full credit card details on our servers.
5. Shipping and Delivery
- Discreet Packaging: We value your privacy. All orders are shipped in plain, unbranded packaging.
- Delivery Times: Estimated delivery times are provided at checkout. While we aim to meet these estimates, delays due to customs, weather, or carrier issues are beyond our control.
- Shipping Costs: Free shipping is offered on orders over €100 within Europe. For other regions, standard shipping rates apply.
6. Returns and Refunds
We offer a “No Questions Asked” return policy for your peace of mind.
- If you are not satisfied with your purchase, you may return unused products in their original packaging within 14 days of receipt.
- To initiate a return, please contact us at info@exoticsfarmhouse.com.
- Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Exotics Farmhouse or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our explicit written permission.
8. Limitation of Liability
Exotics Farmhouse shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website. Our total liability shall not exceed the amount paid by you for the product in question.
9. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United Kingdom/European Union. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in [Your City/Country].
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: info@exoticsfarmhouse.com
- Address: 40 Newport Road, Carlton, TS21 1XF, United Kingdom